Professional Painting Contractor

Spring 2011

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JOBSITE JOURNAL DEALING WITH PROBLEM EMPLOYEES RIVERBOAT MURAL n ALTON, ILLINOIS – "A diamond in the rough." That's what the new own- ers thought when they bought the old Germania Bank building in downtown Al- ton, a city of about 30,000 on the banks of the Mississippi River near St. Louis. Extensive renovations were needed to convert the building to the headquarters of the local chapter of Project Headstart. The final step came when the Rotary Club of Alton-Godfrey commissioned a 60 x 70 foot mural on one side of the building by Rip Kastaris, an award-winning St. Louis artist best known for his epic mural for the Olympic Stadium in Athens. The mural, based on a watercolor painting by Mike Eckhard, was actually a two-contractor project. The first task was priming by Almeter Construction & Painting of nearby Godfrey, Ill. Due to the age of the brick building, owner Jim Almeter consulted with his local Sherwin-Williams store and rep Matthew Darr on coatings. Together they determined that a system of Loxon Concrete and Ma- sonry Primer and ConFlex XL High Build Coating would do the best job of filling voids in the old bricks and provide Kastaris with the most uniform substrate for the mural, says Kris Klaustermeier, manager of the Sherwin-Williams Alton store. Kastaris then painted the mural using mostly SuperPaint Exterior Latex, with Resilience Exterior Latex for the more vivid, deep base colors. Both were flat sheens in colors selected from the Sherwin-Williams COLOR palette. The result is a nostalgic and colorful crowning touch on this newly restored Mid- western architectural gem. BUILD YOUR BUSINESS WITH A TEAM OF SCORE EXPERTS Want a team of experts on hand to give you business- building tips when you need them? SCORE has compiled a wealth of advice in its "Biz Tips from the Experts" page on its website. Cash flow tips, maintain- ing a good business credit score, making great sales pitches, motivating employ- ees and emerging trends in online marketing are just some of the topics. Writers include business owners and well-known authors like Rhonda Abrams and Guy Kawasaki. Abrams, for instance, recently offered these management tips in the SCORE newsletter: • YOU CAN'T DO EVERYTHING yourself. You always need help, whether it's a source of expertise or someone to help run your business. • NETWORK, NETWORK, network! This is a wonder- ful skill to develop, one you should always be working to improve. Always be marketing – carry business cards wherever you go. • Watch your cash floW – you'll survive a lot longer if you manage it wisely. • COMPETITORS NEED NOT be looked on as adversaries. You can learn a lot from what they do well. And, they can also be collaborators through referrals and joint ventures. Learn more at www.score. org/expert_biz_tips. PPC Spring 2011 23 IT HAPPENS EVEN IN the best of paint companies. Deal with problematic staff quickly, says busi- ness consultant Rhonda Savage, or others will begin acting like them. "YOU CANNOT IGNORE a problem," Savage says. "The problem will build and you will lose the respect of the rest of your staff if you don't take nec- essary steps to resolve the issue. Deal with is- sues early on before they get out of control." HOW TO DO THIS? "Staying involved in the day-to-day tasks of your staff members will help you stay on top of any problems or potential problems that may exist," she says. "Check in with key people to find out if there are any issues you need to resolve." DR. RHONDA SAVAGE is a motivational speaker on leadership and com- munication. Contact her at Rhonda@Milesand-

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